How NVC Security Ltd handles the personal details you give us through this website, in plain English.
Last updated: August 2026
NVC Security Ltd is the data controller for this website. We are registered in England and Wales, company number 8403131, at Eurocom House, Ashbourne Road, Mackworth, Derby DE22 4NB. If you have any questions about this policy or your data, email contact@nvc-security.com or call 01332 806996.
When you use our contact form we collect your name, company, phone number, email address and the content of your enquiry, including how urgent it is. If you call or email us directly, we keep a record of that conversation and your contact details.
We do not collect anything through this website that you have not typed in yourself.
We use your details to respond to your enquiry, prepare a quote, and provide security services if you become a client. That is it. We rely on our legitimate interest in responding to enquiries, and on the performance of a contract once you engage us.
We do not sell your details to anyone, and we do not use them for marketing you have not asked for.
Enquiry details are stored in the systems we use to run the business, such as our website hosting and our customer relationship management system. Those providers process data on our instructions and cannot use it for their own purposes. We do not pass your details to any other third party unless the law requires it.
We keep enquiry details for as long as we need them to deal with your enquiry and for a reasonable period afterwards, in case you come back to us. Details relating to a client contract are kept for the life of the contract plus the period we need them for legal, accounting and insurance purposes.
Under UK GDPR you have the right to:
To use any of these rights, email contact@nvc-security.com. We will respond within one month.
If you are unhappy with how we have handled your data, tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
If we change how we handle personal data, we will update this page and change the date at the top.
